Delivery
Made to Order
Every Coast Wall Print is made to order. As soon as you place your order, your artwork is carefully printed, framed (if you choose), and shipped directly to your door.
This reduces shipping times, lowers costs, and keeps our carbon footprint smaller.
Shipping Costs & Delivery Times
UK & Northern Ireland
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Tracked shipping: just 99p
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Estimated delivery:
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Unframed prints: 2–4 business days
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Framed prints: 2–4 business days
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Express options available at checkout
European Union
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Flat rate: £14.99
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Estimated delivery: 2–11 business days
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Printed & shipped from within the EU where possible
International (incl. USA, Australia, Canada, UAE & more)
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Flat rate: £23.99
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Estimated delivery: 3–17 business days
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Shipped from the nearest fulfilment partner
Safe & Secure Delivery
We use trusted courier and postal partners to ensure your art arrives safely and in perfect condition. If anything does go wrong in transit, just get in touch and we’ll make it right.
Sustainability in Delivery
Because we produce your print at the facility nearest to you, there’s no need to ship across continents. This means:
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Less transport = lower emissions
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No unexpected import charges
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Faster delivery
Returns Policy
We want you to love your Coast Wall Print. If you’re not 100% happy, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return or refund.
To be eligible, your item must be:
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In the same condition you received it
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In its original packaging
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Accompanied by proof of purchase (your order confirmation email is fine)
To start a return, contact us at hello@coastwallprints.co.uk.
Damages & Issues
Please check your order as soon as it arrives. If your print is damaged, defective, or you’ve received the wrong item, email us straight away so we can put it right.
We’ll usually ask for photos of the item and packaging (this helps us claim back from couriers).
Exceptions / Non-Returnable Items
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Gift cards are non-returnable.
Exchanges
Need a different size or product? The quickest way is to return the original item, and once accepted, place a new order. Or email hello@coastwallprints.co.uk and we’ll help you out.
Refunds
Once your return is received and inspected, we’ll confirm by email. If approved, you’ll be refunded back to your original payment method.
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Refunds usually clear within 3–5 business days (depending on your bank).
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We never store your card details – all payments are processed securely via Shopify.
If it’s been more than 15 business days since your refund was approved and you haven’t received it, just get in touch.
EU Customers – Cooling Off Period
If your order ships into the European Union, you have the right to cancel or return within 14 days for any reason (EU law). Your item must still be in its original condition and packaging, with proof of purchase.